1. About AZIMYAM
AZIMYAM Foods & Spices operates www.azimyam.com, offering premium spices, masalas, dry fruits, tea, papad, disposable items and other food products.
2. Acceptance of Terms
By using this website and placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use our website.
3. Product Information
We ensure accurate product details. Images are for representation; actual product may vary. Please check packaging for ingredients, net quantity, FSSAI details and other legally required information.
4. Prices & Payment
Prices are subject to change. Taxes and shipping charges are shown at checkout. We accept online payment, UPI, cards, net banking and Cash on Delivery (where available).
5. Order Placement
An order is a request to purchase. After confirmation, we may accept or cancel the order due to stock, pricing or other reasons.
6. Shipping & Delivery
We aim to dispatch orders on time. Delivery time may vary due to location, courier delays, weather or other unforeseen factors.
7. Order Cancellation
Cancel requests are accepted before dispatch. Once dispatched, cancellation may not be possible.
8. Returns, Refunds & Replacements
Food products have hygiene restrictions. We may consider replacement or refunds for damaged, incorrect or missing items. See our Refund & Return Policy for details.
9. Damaged or Incorrect Orders
Contact us with your order number and photos/videos if your parcel is damaged or incorrect. We will investigate and provide a replacement or refund where applicable.
10. Product Availability
Products are subject to availability. If unavailable, we may offer a replacement or refund.
11. Promotions & Discounts
Offers, coupons and discounts have specific terms, validity and restrictions. They cannot be combined unless stated.
12. Customer Accounts
Keep your account details secure and provide accurate information. We may suspend accounts involved in fraudulent activity.
13. Website Use
Do not use the website for unlawful purposes, introduce harmful code, or misuse content. You must not interfere with the website's security or operation.
14. Intellectual Property
All content, including the AZIMYAM name and logo, is owned by or licensed to AZIMYAM. Do not copy or use without permission.
15. Third-Party Services
We use third-party services like payment gateways, couriers and analytics. Their terms and policies also apply.
16. Personal Information
We collect and process your information for order processing, support and service improvements in accordance with our Privacy Policy and applicable Indian data-protection law.
17. Food Safety & Product Claims
We follow applicable food safety and FSSAI requirements. Product claims are based on legally applicable information and should not be interpreted beyond the product label.
18. Disclaimer
We are not responsible for losses due to events beyond our control such as courier delays, natural events or technical issues.
19. Limitation of Liability
Our liability is limited to the amount paid for the product or order, to the extent permitted by law. This does not affect any consumer rights under applicable law.
20. Changes to Terms
We may update these terms from time to time. The latest version will be published on this page.
21. Governing Law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the appropriate courts/authorities.
22. Grievance & Customer Support
For any questions, complaints or order issues, please contact our customer support details provided below.
23. Contact Information
AZIMYAM Foods & Spices
Website: www.azimyam.com
Email: support@azimyam.com
Phone/WhatsApp: +91 8757513020 / +91 8757843010
Business Address: Building No 54, Plot No 0069, Sanhoula, Ps Sanhoula, Block Sanhoula, Sanhoula Hat, Masjid Chowk, Sanhola, Bhagalpur, Bihar India 813205
Working Hours: Mon–Sat, 09 AM – 7 PM
24. Effective Date
This Terms & Conditions is effective from 23 September 2026.For more details, please also read our Privacy Policy, Shipping & Delivery Policy and Refund & Return Policy.
